REFUND & RETURN POLICY

BODY FOCUSED LLC

 

Last updated: January, 2026. 

 

This Refund Policy explains how returns, refunds, and exchanges are handled when you purchase from Body Focused LLC.

By placing an order on our website, you agree to the terms outlined below.

 

1. RETURN WINDOW

 

We accept return requests within 14 days of delivery.

Items returned outside of this window may not be accepted.

 

2. ELIGIBLE RETURNS

 

To be eligible for a return, items must:

 

• Be unworn and unwashed
• Be in original condition
• Have original tags attached
• Be returned in original packaging when possible

 

We reserve the right to refuse returns that do not meet these conditions.

 

3. NON REFUNDABLE & FINAL SALE ITEMS

 

The following items are final sale and are not eligible for return, refund, or exchange:

 

• Final sale items
• Underwear
• Socks
• Bottles
• White or light colored apparel
• Gift cards

 

These exclusions are in place for hygiene, safety, and quality control reasons.

4. RETURN SHIPPING

 

Customers are responsible for all return shipping costs, unless otherwise stated.

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

 

5. HOW TO START A RETURN

 

To request a return, please submit your request through the Returns section available on our website or by following the return instructions provided with your order.

If a return request is approved, you will receive instructions on how and where to send your item. Return instructions may vary depending on the order and item being returned.

We reserve the right to update the return process as needed.

 

6. EXCHANGES

 

We offer size or color exchanges for the same item when available.

 

Exchange conditions:

 

• The original item must be received and inspected first
• Exchanges are subject to stock availability
• If the requested exchange is unavailable, a refund will be issued instead

 

We do not offer exchanges for different products or styles.

 

7. REFUNDS

 

Once your return is received and inspected:

 

• Approved refunds will be issued to the original payment method
• Refunds are processed within up to 10 business days

 

Please note:

 

• Original shipping fees are non refundable
• Processing times may vary depending on your bank or payment provider

 

8. DAMAGED OR INCORRECT ITEMS

 

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and include:

 

• Your order number
• Photos of the item and packaging

 

We will review the issue and work with you to resolve it.

 

9. REFUSED OR RETURNED SHIPMENTS

 

If an order is returned to us due to:

 

• Refused delivery
• Incorrect or incomplete address provided by the customer
• Failure to collect the package

 

We reserve the right to deduct shipping and handling costs from any refund issued.

 

10. CONTACT US

 

If you have questions about returns, refunds, or exchanges, contact us at: support@shopbodyfocused.com